Our Services
Service You Can Trust. Guaranteed.
Option for our on-site service for a swift and hassle-free way to ensure uninterrupted business operations. Our skilled technicians will travel to your location, guaranteeing the optimal performance of your printer. The service agreement encompasses the following benefits at no extra charge.
Swift Response
Our service technician will be at your location on the very next business day after you place a service call, in most locations.
On-Site Response with Parts
You can count on us for on-site assistance, and we come prepared with the necessary parts for efficient repairs.
Comprehensive Coverage
Printronix covers all parts required for the repair, and these are all genuine Printronix components.
Printronix Genuine Service
Our Service Starts Where the Carpet Stops
You need a brand that knows tough and harsh operating environments, where the floors are concrete, not carpet and where the operating environment is hot, cold, humid and harsh. We know tough, that’s why you can count on Printronix service for all your critical service and maintenance needs to keep you up and running.
- View Service Offerings
- Download Printonix Genuine Service PDF
- Request A FREE Consultation
- Request Complete-Care Fleet Management Demo
Trust Printronix Service for Your Mission-Critical Equipment
Industry Leader
Industrial printer manufacturer and service leader for over 50 years
Reliable support for mission-critical equipment in factories, warehouses and distribution centers (DC’s)
- Industrial printer manufacturer and service leader for over 50 years
- Reliable support for mission-critical equipment in factories, warehouses and distribution centers (DC’s)
Service Performance Guarantee
- No matter how many repairs or service calls are needed, you don’t pay extra
- If we can’t fix it, we will replace your mission-critical equipment
- Download Service Performance Guarantee PDF
Global Support
- Network of offices around the world
- ISO 9001 Worldwide Certification
On-Site Service Performed by Printronix Certified Technicians
- Our technicians are properly trained to service your products according to strict manufacturer standards and abide by our code of ethics
- Our factory certified techs know their stuff and will get you back online with minimum downtime
Genuine Factory Certified Parts
- Our service and maintenance agreements always include Genuine Printronix replacement parts
- Parts designed and engineered to perform to the highest operating standards set by the manufacturer
- Learn more about Printronix Genuine Factory Certified Parts
Service Offerings
Printronix Services to Compliment Your Business Needs
Printronix is always ready to respond to all your parts and repair needs with a team of experts who will ensure maximum productivity for your mission-critical equipment.
Additional Services Include:
Printronix is always ready to respond to all your parts and repair needs with a team of experts who will ensure maximum productivity for your mission-critical equipment.
- Printer installation and set-up
- Custom configuration services
- Preventive maintenance programs
- E-cycle removal program
- Time & material service programs
- Extended parts coverage
- CompleteCare Fleet Management
Service Portal
Around-the-Clock Service Command and Control Center
The Printronix online Service Portal gives you 24/7 access to the status of all your service tickets, requests and repair history to meet your demanding service requirements.
- Included with all Printronix service and maintenance contracts
- Manage your entire fleet with one single portal
- Service ticket issuance/dispatch
- Service call progress and status monitoring
- Track all your service calls’ status and history
Global Companies Trust Printronix Service
Superior service at competitive prices makes Printronix the clear winner when choosing your service provider.
★★★★★
“I trust Printronix as my service provider, they are always dependable and on time.”
– Bakemark
★★★★★
“The tech did an awesome job. Thanks again for the quick repair of our broken printer.“
– Labatt Food Service
★★★★★
“The tech was supper fast and very knowledgeable and very kind.”
– YRC Freight
★★★★★
“Wonderful service, thank you!”
– Quality Custom Distribution
★★★★★
“Our field tech Mark communicates status great, lets us know eta and puts us back into production operating status effectively. Great work and much appreciated.”
– Golden State Foods
★★★★★
“We got a prompt response to resolve are problem, and Andrew did an excellent job.”
– R.W. Zant Company
Contact Us to Receive Your FREE Service Consultation!
Phone: +6011-1625 1312 / +6012 203 7975
Email: bclaw@delcron.com.my